Always helpful. Have even recommended other businesses when they can't help
This isn't a matter of all my wasted time exchanging junk bearings, well, not entirely; junk bearings are flat-out dangerous. They throw off the alignment of your car causing it to pull you one way or the other, and in severe cases, this could escalate to causing you to lose complete control of the vehicle. You could get hurt or killed, your family could get hurt or killed, literally anyone in the immediate area could get hurt or killed, just because AutoZone sells junk wheel bearings.
I wish I could say that the above was my only bad bearing experience at AutoZone, but it's not. My mother drives a Volkswagen Beetle, and we received three junk bearings in a row for this vehicle(because you can't get a refund, you can only use the warranty) before just going elsewhere.
Getting a battery or something from AutoZone would probably be fine, since if it goes bad you probably won't even be driving when you find out, but if you value your safety, then avoid getting anything that would cause a safety hazard if it were to go bad from AutoZone.
Not too long ago I got a 1997 Ford Taurus. Got it in great shape, the only major problem was that it had a bad wheel bearing, not that big of a problem, right? Well, when I found out, I called AutoZone asking if they had a replacement, and they did. Went in, got it, went home and put it on my car, problem solved, right? Wrong. The wheel bearing they sold me was worse than the old one that got taken off. Now I'm not an unreasonable person, I understand defective parts get through now and then, and thankfully this one had a warranty; so I had to take it back off and go exchange it, and then I went home and put the new new one on, problem solved, right? Nope, wrong again. It worked for about a day, and after that it started making a lot of noise. So I jacked it up, and this wheel bearing was SHOT, you'd be better off pulling a part from a junkyard.
always helpful
Mostly seasoned employees here. All are knowledgeable and easy to deal with, except Rodney, in my experiences with him he barely knows how to even look up the right part.
Generally knowledgeable staff in hand.
Autozone is a US Car Repair based in Dixon, Illinois. Autozone is located at 1385 N Galena Ave, Dixon, IL 61021, USA.
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