This dealership is truly in need of some respect. Respect not only for their customers and prospective customers, but for themselves. I've never felt so belittled in my life. They did find us a truck we were looking for, but sold it out from under us AND failed to call us and let us know! We only found out a week after we put the money down to hold the truck because we called to ask why we hadn't heard from them!! This unfortunately isn't their only shortcoming. The deceitful and unprofessional attitude will keep me away for sure, let alone the true art of con that was displayed on several occasions. Needless to say they have not only lost one, but all of our future business and those family and friends business who know what bull we went through. Don't be deceived by the big name and large business because they only thrive on the hopes that the average Joe will walk in their door looking for a vehicle to purchase to then turn on the deceit in high gear. They are truly your worst nightmare!
Helpful staff! Good deals!
Respect is something they definers to work on with their customer
I only give one star because I had to...
Never got a second set of keys,but good people.
Ken Nelson Auto Plaza is a US Car Dealer based in Dixon, Illinois. Ken Nelson Auto Plaza is located at 1000 N Galena Ave, Dixon, IL 61021, USA.
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